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Our
service is designed for a fast response at all stages:
We
provide our customers with free sample containers/slide mailing
containers and full packaging, with return postage
pre-paid in the UK
Our
containers/packaging can be posted in a normal postbox... no more
journeys to the Post Office!
Samples
are received at REST ASSOCIATES in the post, which is delivered twice
daily (at 8.30am and 2.30pm). They are immediately unpacked, logged
into our database and prepared for automated overnight processing.
From
7am the following day, samples are removed from the processor,
embedded, trimmed, sectioned, mounted on slides and stained. They are
then examined by our pathologists and reports generated and sent to
you - well over 90% on the working day after they are received by the
laboratory. Urgent reports can be faxed the morning after receipt
and we have two mail collections daily to speed replies by mail.
Faxed
reports are routinely sent as soon as your report is completed. |